Refund Policy


We want you to be happy with your purchase.  We'll accept your item back for a full refund if your return matches the following conditions:

  1. Online returns must be requested by emailing within 14 days of when order was placed.
  2. Item must be shipped back to Style Encore Schaumburg no later than 2 business days from when the prepaid return label was provided (as proven by the tracking number). Security tag must remain intact and the item needs to be in the same condition as when it left our store.
  3. Request a receipt as proof that the package has been scanned when dropping off package at carrier. Style Encore Schaumburg is not responsible for packages that do not appear as scanned.
  4. Upon receipt of the return, you will receive a refund to your original payment method within 5 business days.

Style Encore Schaumburg is not responsible for any new damage or wear to an item after purchase. At Style Encore Schaumburg, all items are pre-owned and we are unable to honor any brand-specific warranties as we are not a part of the manufacturing process. Our team is thoroughly trained to look for any signs of wear or damage but are unable to foresee how future use will impact an item.

International Returns

Return items must be sent to:
Style Encore Schaumburg
ATTN: Returns
1402 North Roselle Road
Schaumburg, IL 60195

Please note, Style Encore Schaumburg does not cover any shipping costs and/or customs/taxes for international returns.